Review and approve the team's time

Work the approval queue: approve the time your team submitted, or send it back with a reason.

Who this is for: managers and owners who review submitted time.

Steps

1. Open the approval queue. It lists the entries your team has submitted for review.
2. Review the submitted entries.
3. To accept time, select the entries you want and approve them. The employee is notified. Approval is the final step: an approved entry keeps its billable flag and hourly rate on record.
4. To send time back instead, select the entries, choose to reject, and enter a reason (up to 500 characters). The entry is returned to the employee, who sees your reason and can correct and resubmit it.

Role variations

• As an employee: you cannot approve or reject time. Only managers and owners can review the queue.

What can go wrong

• You did not give a reason when rejecting. A reason is required to reject an entry, and the employee sees it. Add a non-empty reason and try again.
• The entry is not in the Submitted state. You can only approve or reject entries that are currently submitted. An entry that is already approved, already rejected, or still a draft is not available to review.

Limits

• Only managers and owners can open the approval queue or approve and reject time.
• A rejection reason can be at most 500 characters.